Case study

Custom web app that replaced spreadsheet ops

Scheduling and reporting lived in shared spreadsheets. Errors were common; nobody trusted the numbers by Friday.

Multi-location services business · Operations / services · Ontario, Canada

The problem

Staff copied data between tools every week. Permissions were messy, history was lost, and leadership couldn’t see a reliable status without asking someone to rebuild a sheet.

Our approach

We designed a focused web application: role-based access, a clean front end for daily work, and a back-end API with the data model they actually needed. We deployed it with a lean hosting setup and integrated the systems they already used — without forcing a Shopify-shaped solution onto a non-commerce workflow.

Results

  • One source of truth instead of competing spreadsheets
  • Fewer manual errors and hours saved every week on reporting
  • Hosting and deployment chosen for low ongoing cost, not agency defaults

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